How to view your grades and feedback in Polestar Online

How to view your grades and feedback in Polestar Online

Where your grades and educator feedback appear depends on which course you are on. On Reformer and Mat courses there is no Assignments link, so open Grades from the course menu, or open the individual assignment inside Content. On the Comprehensive course, use the Assignments tab. If a grade is missing, it almost always means your work is submitted and waiting to be marked, not lost. For the clearest view, open Polestar Online on a desktop or laptop browser.

Reformer and Mat courses: use Grades or Content

On Reformer and Mat courses, there is no "Assignments" link in the course menu. You have two easy ways to see your marks and your educator's feedback. 

  1. Open your course on a desktop or laptop browser. New to the platform? See How to Access Your Polestar Online Learning Materials under Related resources.
  2. Option 1 — click "Grades" in the course menu. Your marks and your educator's written feedback for each assignment are listed here.

  1. Option 2 — open the assignment from "Content." Go to the Content section, open the specific assignment, and view your grade and feedback on that assignment.

Comprehensive course: use the Assignments tab

On the Comprehensive course, there is an "Assignments" tab in the course menu.

  1. Open your course on a desktop or laptop browser.
  2. Click "Assignments" in the course menu.
  3. Open an assignment to see your submission, your grade, and your educator's feedback.

My grade is missing — is my work lost?

Almost certainly not. A missing grade usually means submitted and awaiting marking, not lost.

Your educators mark within the published deadline window, and they do not all mark at the same time. That means a classmate may see their grade before you do — this is normal and does not mean anything is wrong with your submission. If you have a submission-confirmation email, your work has been received.

A grade or feedback isn't showing — quick fix

If something that should be there does not appear, refresh your view first:

Log out and back in once. This refreshes your account and is the quickest way to clear a grade or feedback that simply has not loaded yet.

How to know you've found it

  • You can see your mark and your educator's written feedback for the assignment.
  • You are looking in the right place for your course — Grades or Content on Reformer and Mat, the Assignments tab on Comprehensive.
  • If a grade is genuinely not there yet, you understand your work is still being marked and know when to follow up.

Still can't see it?

If a grade still does not appear after you log out and back in, or it is well past the marking window, reply to your course email or contact the Polestar Pilates Asia faculty team at info@polestarpilatesasia.com, and we will check your account for you. 

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